Privacy Policy of Black Hawk Security Services App
Effective Date: 12-12-2024
Welcome to Black Hawk Security Services (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Black Hawk Security Services, available on the Play Store and App Store, or visit our website at https://blackhawksecurityservices.org/. Please read this policy carefully.
1. Information We Collect
- Personal Information: When you use our App or services, we may collect personal details such as your name, email address, phone number, and physical address.
- Account Information: If you create an account, we collect login credentials and associated details.
- Usage Information: Information about your interaction with the App, such as pages visited, features accessed, and time spent within the App.
- Device Information: Details about your mobile device, including device model, operating system, and IP address.
- Location Information: If enabled, we may collect geolocation data to improve service delivery and enhance security.
2. How We Use Your Information
- Provide, maintain, and improve our App and services.
- Facilitate communication between clients and security officers.
- Monitor and document the activities of our security personnel.
- Respond to user inquiries and provide customer support.
- Enhance user experience and optimize App performance.
- Ensure compliance with legal obligations and security protocols.
3. Sharing of Information
- With Service Providers: Third-party vendors who assist in delivering our services, such as hosting or analytics.
- With Clients: Relevant information about security officers shared with clients to fulfill contractual obligations.
- As Required by Law: To comply with legal obligations, respond to lawful requests, or protect our rights.
- In Business Transfers: If we merge, sell, or transfer parts of our business, user information may be included in the transaction.
4. Data Security
We implement robust measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security of your information.
5. Your Choices
- Access and Update: You can access and update your personal information through your account settings.
- Opt-Out: You may opt out of certain data collection features, such as location tracking, through your device settings.
- Delete Account: Contact us at support@blackhawksecurityservices.org to request deletion of your account and data.
6. Children’s Privacy
Our App is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
7. International Data Transfers
If you are accessing the App from outside The Bahamas, please note that your data may be transferred and stored in our servers located in The Bahamas or other countries. By using our App, you consent to such data transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Thank you for trusting Black Hawk Security Services.
Sincerely SA Luvon (App Creator and Developer)